What is your minimum contract term?

At DCops365, we believe in earning your trust through service quality, not long-term contracts. All our smart hands agreements operate on a flexible 30-day notice period, removing industry-standard annual commitments.

Are your engineers certified?

Yes, all our datacenter engineers hold relevant certifications including CompTIA Server+, vendor-specific training, and safety credentials. Our team undergoes continuous training on the latest datacenter technologies and procedures .

How do you track engineer activities and provide reporting?

Our engineers use mobile apps with GPS verification for accurate arrival/departure times. You receive real-time updates, photo documentation, and detailed task completion reports through our client portal.

How do you handle emergency situations outside business hours?

DCops365 operates 24/7 emergency response with engineers on standby. Critical issues are addressed within 3-4 hours, and we maintain direct communication channels for urgent situations.

What datacenter locations do you cover?

We provide smart hands services across all major Amsterdam datacenters including Equinix, Digital Realty, InterXion, and other colocation facilities throughout the Netherlands.

Do you maintain spare parts inventory?

Yes, we manage on-site spare parts inventory for common components and coordinate with vendors for specialized hardware. This reduces repair times and ensures faster resolution of hardware issues.

Professional Data Center Services Netherlands

Your Trusted Remote hands Colocation Connectivity Partner

Your hands-on datacenter partner for Smart Hands, Remote Support, Colocation and Connectivity.

our smart hands and infrastructure services

Our Smart Hands and Infrastructure Services

Remote & Smart hands

On-site assistance for installations, troubleshooting, cable management, and...

Connectivity

Connecting, testing, and verifying fiber optic links with precision. We handle transceiver...

Colocation Services

Remote access and console management via IPMI, iDRAC, or KVM for no-boot scenarios or...

Dedicated Servers

Professional installation of servers, switches, PDUs, and network equipment in rack...

Relocation Services

Remote access and console management via IPMI, iDRAC, or KVM for no-boot scenarios or...

Inventory management

Remote access and console management via IPMI, iDRAC, or KVM for no-boot scenarios or...

About DC OPS 365

At DC OPS 365, we believe experience matters. That’s why we work exclusively with senior engineers—many with over 15 years in the field. Their expertise means quicker problem-solving, optimized network performance, and secure operations that allow your business to focus on growth.